The Courage to Confront: Navigating Difficult Conversations

It takes courage to confront. This thought-provoking and interactive session will begin with a deep dive into emotional intelligence, and also examines why emotions are critical to your success. We also explore seven basic conflict management styles that each have a time and a place, depending on your goals and objectives. In addition, we discuss one model for navigating difficult conversations and generating innovative solutions for individuals, teams, and stakeholders.